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SIP: What Can’t Your New System Do?

With all of the new features available through phone systems today, its easy to get lost and unsure of just what your small business VoIP phone system can do for you. With features that were created with specific industries in mind, from call centers to warehouses, from repair shops to Mom and Pop boutiques, YourSIP Telecom system can allow you to use the features that work best for your business, without the complications of others. Here’s a quick breakdown of some of the key elements of your small business phone system and what they can provide for you.

The advantages of having “Anywhere Extensions” are many. These remote extensions allow the outside sales rep to be linked to the office phone from anywhere. Satellite offices or remote offices can all be connected through the same phone systems allowing better and quicker customer service.

Don’t just bore your clients when they are having to hold with simple music. Give them pertinent information with “Announcements on Hold”. It is even possible to change those announcements throughout the day with the “Scheduler” giving your client more information about when the best time to call should they try to contact you during non-business hours.

“Call Monitoring” allows supervisors the ability to anonymously monitor any inbound or outbound call. The barge in method can be set up to be utilized from any phone or within just a certain group. This allows for better business coaching and training providing a better base for great customer service.

These are just a few of the very many options available within you small business VoIP phone system. For a full discussion about just what your individual needs are for your business, contact YourSIP Telecom at 866-334-8200 for a full consultation.

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